How to Manage Your Business During a Shutdown/Lockdown
This period has caused a close down on a lot of businesses. To mention a few: salons, barbershops, and wellness centers in order to ensure people stay safe. Though shops may be closed, that is not a means to the end of your business.
In actuality, whether you’re managing staffing on a small scale or leasing your own space? The right time to motivate customers to book prospective/forthcoming appointments and design services for when you’re accessible; is no other time than now. A large number of people really want to assist small and local businesses during this time, and your prospects are no anomaly. All you need do is communicate with your customers about how they can support your business.
The following are a few guidelines to help you facilitate customers to refresh your schedule so that you can keep yielding an income. Even when your salon or store may be closed for a short period.
Modify Your Schedule and Settings
One valuable advantage of Zuri is that your customers can schedule appointments; not only for the present but also for the future.
Create a date you plan to open and carry your clients along. This will give them the opportunity to book their appointments and prepare beforehand.
Publicize a Package
Allow customers to purchase a package of services or concourse upfront. The selling of packages is an additional means to induce upfront earnings even when your enterprise is locked. Clients are open to shopping a package and can on a later basis reclaim their packages at a later interval when your shop reopens.
Initiate Auctioning of eGift Cards
Quite a number of people like supporting their loved one’s businesses. Permit them to show their support and appreciation for your overwhelming work and outstanding craftsmanship through eGift Cards. You should note that customers will pay for the e-Gift Card credulously, and that is an added advantage of getting extra income.
Effective and consistent communication with clients
You are not a magician that can just make all activities resume patronage including your clients like there was never a lockdown on your enterprise.
Save yourself the stress of trying so hard to convince your client to choose your services because you can’t keep a tab on your customers.
In a nutshell, make sure you maintain a close, constant and effective communication with your clients. This will effectively help your business to easily swing back to normal once the lockdown is over. Do ensure you have updated emails and phone numbers of all of your clients and device a means to keep in touch with them all.
These few vital steps will help your business to easily swing back to its normal performances more quickly once you reopen. And that could go a long way to underrate the number of vacant slots that you have in the first week or two after you start working with your clients again.
In conclusion, do bear in mind that advancements are being made at all times. A timely email or text boom will help calm and reassure your clients.